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First Choice Mobility - First for Price, First for Service, First for Choice

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Aids to Daily Living
Mobility Scooters
Wheelchairs and Walkers
Powerchairs
Bariatric
Ramps
Beds and Chairs
Paediatric Range
Supports & Protection
Hoists and Slings
Other Products
Special Offers

Standard deliveries are free of charge to any mainland UK address with First Choice Mobility Limited. Alternatively, we offer a professional delivery and set up option for all mobility scooters, power chairs, electrically operated beds and rise / recline chairs, this also includes 3 warranty call outs for the manufacturers warranty for one year*  

Below is a description of the set up, delivery and aftercare package that we offer :

  • The product will be quality checked against a pre-delivery inspection certificate.
  • You will be offered a convenient delivery date and a 3 hour delivery window.
  • Delivery will be carried out by a trained, CRB checked and uniformed technician who will carry a validated ID badge.
  • Full demonstration and test drive to show you how to operate your product safely and how to look after it.
  • You will be given a User Manual which we recommend you read fully and use for future reference.
  • Your powered product will be delivered fully charged and ready to use.
  • Your Rise and Recline chair or electrically operated bed will be installed in the room of your choice.
  • You will be given a contact number to call in the event you require a warranty.
  • The first year labour cover allows a maximum of 3 callouts under the Manufacturer’s warranty.
  • Faulty or defective parts are covered under the terms and conditions of the Manufacturer’s warranty.
  • You will be given a documents wallet to keep all the information in about your powered product.
  • You will be asked to complete a satisfaction survey to ensure you are 100% satisfied.
  • All packaging will be removed from your product and recycled.

We feel this is a good value package for your peace of mind, especially if you are new to electronically powered mobility products. Please let us know if you require any further information. Standard warranties are 'back to base' .

*Additional costs may apply for certain areas of the UK.

Guarantee / warranty

The majority of our products are guaranteed for twelve months by the manufacturer. Our warranty does not cover items used outside of Mainland UK and does not include the cost for the hire of a replacement product(s).

If any problems are experienced with the product(s), please contact our Service Team on 01843 292136 or alternatively you can always email us: service@firstchoicemobility.com .

Our warranties provide coverage only if you maintain or use the product as directed. For example, Our warranty cover only personal uses—as opposed to business uses—of the product. If there are multiple users of the product then we would not cover any product faults.Please note that if you have made any modifications to the product then this invalidates the manufacturer's warranty and First Choice Mobility Ltd guarantee.

Note: Free Delivery Service - Warranty - the item will need to be returned to base (131 Canterbury Road, Westbrook, Kent CT9 5BD) during the period of the warranty. Setup and Delivery with warranty call outs service is a non refundable option if the product is returned as unsuitable.

 

First Choice Mobility

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First Choice Mobility Ltd. 131 Canterbury Road, Westbrook, Kent CT9 5BD. Registered Company Number: 5929746 VAT Number: 896 2107 03
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